My Magical Wand Cinderella
Tiny Tots and Jakks Logos

Welcome to Tollytots Online Customer Service. Need a replacement part? Lose your instruction manual? No problem, we are here to help you! We can help you solve any problem you are having. Please place your online parts request or give us a call.

Phone: 1-877-875-2557 (toll-free, North America only) or 1-909-594-7771 x560
Monday - Friday, 7:30 AM - 5:00 PM Pacific Time (GMT - 8), excluding holidays

Instruction Sheets

If you have lost your instruction sheet, please email Please make sure you include the item number of your product (found on the original packaging) or a detailed description of the item and where it was purchased.

See our Tollytots instructional video here

Contact Us

Imagination and fun! These two words describe our company and our products. Our goal is to make sure the kids that play with our toys enjoy them as much as we enjoyed making them! (Say that three times fast.) If you would like more information about the toys we produce, please visit the Products section of our website.

Tollytots Team